Frequently Asked Questions
1. What is ZIV Medical Concierge?ZIV is a premier medical concierge company that connects patients from North and South America with vetted, officially certified INUSpheresis® clinics and leading regenerative therapy centers in Europe and the UAE. We handle every logistical detail — from clinic matching and scheduling to travel, accommodations, and 24/7 on-ground support — so you can focus entirely on healing.
2. How does the ZIV coordination process work?1. You share your preferred treatment, location, and travel dates during an initial consultation.
2. We match you only to clinics with availability that align with your preferences.
3. We schedule a direct Zoom consultation between you and the clinic’s medical team.
4. Once the clinic confirms your treatment plan, we handle all travel, luxury accommodations, documentation, and on-ground support.
3. Who are typical ZIV clients?Biohackers and longevity enthusiasts
High-performance athletes seeking faster recovery and Executives seeking optimization
Patients with long COVID or COVID vaccine-related injuries
Those suffering from chronic fatigue (ME/CFS), autoimmune conditions, Lyme disease, and chronic infections
Individuals with toxin overload, neurological symptoms, or persistent inflammation
Proactive clients pursuing advanced regenerative therapies not available in the US
Our clients are typically high-net-worth individuals who value discretion, personalized service, and access to cutting-edge care.
4. What conditions and therapies does ZIV support?We specialize in helping patients with chronic inflammation, long COVID, autoimmune conditions, chronic fatigue (ME/CFS), Lyme and chronic infections, neurological symptoms, toxin overload, and proactive longevity optimization. Our primary focus is INUSpheresis® (double-filtration therapeutic apheresis) and carefully selected complementary regenerative therapies for cellular repair, immune modulation, and vitality restoration.
5. How do I get started?Book your private ZIV consultation.
During the 60-minute virtual call with a ZIV senior advisor, we’ll review your goals and travel preferences.
You’ll receive personalized clinic recommendations and a clear next-step plan.
From there, you decide whether to proceed with full Harmony or Pinnacle coordination.
We do not accept insurance, as these are elective, international coordination services outside of standard U.S. insurance coverage.
6. How are your partner clinics selected and vetted?We maintain an exclusive global network of only the highest-standard clinics that are officially certified to perform INUSpheresis® and complementary regenerative therapies. Each clinic undergoes rigorous vetting for: Medical credentials and board-certified specialists, State-of-the-art facilities and strict adherence to European/UAE regulatory standards , Consistent positive patient feedback and long-term results